Start with the actual load
Chemical-sector buyers may require a named CP design, a customer-approved construction or another specific package. Identify the requirement in writing rather than selecting a pallet from a general chemical label.
The requirements to settle first
Describe drums, bags or other packages and the full loading pattern. Dangerous-goods classification, containment and transport requirements need separate competent assessment. Neither a CP number nor an HT mark confirms compliance of the goods.
An illustrative planning example
Where a customer specifies CP3, do not substitute another pallet merely because its footprint is also 1140 mm square. Confirm exact construction, condition and any licensed-product requirement.
Information for the supplier
CP or customer designation; package layout; gross mass; condition; destination. Give dimensions in millimetres and distinguish product weight from the gross packed weight. Include the quantity and a drawing or loading plan where available. Identify which requirements are mandatory and where you want the supplier to propose an option.
ISPM 15 and the complete packing assembly
For an export movement using regulated raw-wood packaging, confirm the applicable treatment and marking. Include timber blocks, collars, cases and dunnage added during packing. A pallet specification does not certify the cargo or replace destination, customer or handling requirements. Check the final assembly before dispatch, particularly if anything has changed after the order.
Discuss supply and delivery
Contact the team with the specification, delivery postcode, unloading equipment and the date pallets are needed for packing. New or used condition, exact construction, availability, price and delivery are confirmed against the enquiry. For repeat requirements, describe the expected frequency and how specification changes will be controlled.
Sources & further reading
Forestry Commission: wood packaging material for import and export (opens in a new tab)HSE: pallet safety, PM15 (opens in a new tab)References reviewed 7 October 2026. Confirm the current rules for your shipment with the relevant authority or freight adviser.