Start with the actual load
A logistics operation may handle goods from multiple customers with different destinations and pallet specifications. Keep those requirements connected to the consignment instead of treating all marked pallets as interchangeable.
The requirements to settle first
Define the point at which packaging is inspected and who approves repacking or added timber. Record any changes made while cargo is in the warehouse. The final packing operator should know which components belong in the export compliance review.
An illustrative planning example
Cross-docking can expose a mismatch between the incoming pallet and the receiving site’s equipment. Identify that during booking, with a controlled repacking plan where necessary.
Information for the supplier
Consignment identity; customer requirements; repacking scope; inspection point; destination. Give dimensions in millimetres and distinguish product weight from the gross packed weight. Include the quantity and a drawing or loading plan where available. Identify which requirements are mandatory and where you want the supplier to propose an option.
ISPM 15 and the complete packing assembly
For an export movement using regulated raw-wood packaging, confirm the applicable treatment and marking. Include timber blocks, collars, cases and dunnage added during packing. A pallet specification does not certify the cargo or replace destination, customer or handling requirements. Check the final assembly before dispatch, particularly if anything has changed after the order.
Discuss supply and delivery
Contact the team with the specification, delivery postcode, unloading equipment and the date pallets are needed for packing. New or used condition, exact construction, availability, price and delivery are confirmed against the enquiry. For repeat requirements, describe the expected frequency and how specification changes will be controlled.
Sources & further reading
Forestry Commission: wood packaging material for import and export (opens in a new tab)HSE: pallet safety, PM15 (opens in a new tab)References reviewed 7 October 2026. Confirm the current rules for your shipment with the relevant authority or freight adviser.